Specialist Client Relationships, JR027413

November 22, 2021 by Comments Off on Specialist Client Relationships, JR027413

E.W. Scripps Media Inc d/b/a KNXV-TV ABC15 and KASW-TV CW61

Specialist Client Relationships, KNXV/KASW



We are committed to representing the audiences we serve. These are our neighbors, our friends and family. Our employees bring their whole selves to work – a diversity of backgrounds, ideas, opinions, life experiences and hobbies. We celebrate what makes us similar – like our passion for journalism — as much as we celebrate our differences. We welcome bright ideas and encourage an entrepreneurial spirit that will help us shape the future of our industry. Bring your passion and we will nourish your career with the tools to help you exceed your wildest career aspirations.


A DAY IN THE LIFE; role contributes to Scripps

o    Manages ongoing clients to cultivate positive relationships and ensure client retention and growth.

o    Serves as the main point of contact for an assigned portfolio of clients and helps to manage their projects.

o    Stays current regarding client’s needs and their business evolution in order to maximize client satisfaction.

o    Maintains current knowledge of our products and services, across all platforms.

o    Assists in training sales team on attribution products and services.

o    Collaborates with the Sales Managers to deliver services to clients and maintain client relationships.

o    Tracks and measures progress on advertiser investments and keeps the sales staff informed of status.

o    Collaborates with the Sales staff on a pre-sales basis to help determine optimal product mix to meet client Key Performance Indicators (KPIs) and goals.

o    Collaborates with the Ad Operations Campaign Manager on optimization strategies to provide the best opportunities for campaign success.

o    Utilizes business intelligence and data visualization tools to effectively communicate KPI achievement to the client to increase client retention.



o    Bachelor’s degree in business analytics or related field, or equivalent experience.

o    Minimum of 2 years of experience in related field preferred.

o    Experience in digital media strongly preferred.

o    Experience using business intelligence and data visualization tools such as Google Analytics, Google Data Studio and Tableau preferred.



o    Exceptional analytical abilities including data visualization.

o    Demonstrated ability using statistical analysis and research to drive positive change in a business setting.

o    Familiarity with data engineering tools / techniques (e.g., scenario modeling, pattern detection, sentiment analysis, decision trees, optimization, regression analysis).

o    Must have advanced written and verbal communication skills.

o    Excellent customer service skills.

o    “Consultative” client management approach.

o    Strong problem-solving ability.

o    Excellent time management, prioritizing and multitasking skills.

o    High attention to detail.

o    Calm under pressure.

o    Ability to work independently and with a team.

o    Understanding of web technologies strongly preferred.

o    Valid driver’s license and good driving record required. In addition, proof of insurance and liability coverage may be required.



o    Extensive Scripps Sales Process training.

o    A career path to grow your professional experiences.

o    Competitive compensation plan.

o    Full benefits; medical, dental and vision.

o    Retirement savings plan with company match.



Consistent with our commitment to maintain a safe workplace free of known hazards, all employees and visitors are required to be fully vaccinated against COVID-19. We also may require staying up to date on booster shots in the future based on Food and Drug Administration (FDA), Centers for Disease Control and Prevention (CDC) and manufacturer recommendations. If you are hired, we will require you to verify that you are fully COVID-19 vaccinated by Dec. 1, 2021 or your start date, whichever is later, unless approved for a medical or religious exemption by Scripps in writing. This requirement excludes positions located in Montana.



At Scripps, we are committed to a diverse and inclusive culture that reflects the communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. Scripps leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to equity, diversity, and inclusion at scripps.com.



The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As the nation’s fourth-largest local TV broadcaster, Scripps serves communities with quality, objective local journalism and operates a portfolio of 61 stations in 41 markets. The Scripps Networks reach nearly every American through the national news outlets Court TV and Newsy and popular entertainment brands ION, Bounce, Grit, Laff and Court TV Mystery. Scripps is the nation’s largest holder of broadcast spectrum. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state, or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

To apply for this job please visit scripps.com.